Rob Levine Law’s Commitment to Our Clients
National Ethical Standards
Our attorneys are bound by the Rules of Professional Conduct of the jurisdictions where we practice. The Rules of Professional Conduct broadly outline a lawyer’s obligation to conduct themselves ethically and morally, commanding them to:
- Passionately advocate for their client’s legal position
- Pursue a beneficial result for their client while remaining honest in negotiations
- Provide competent and diligent representation at all times
- Abide by the law and comply with the Rules of Professional Conduct
- Promote equal access to justice
- Communicate openly to keep clients informed about their cases
- Keep communications with clients confidential
- Use sound judgment to disclose and resolve ethical conflicts of interest
- Uphold their duties to our clients and the courts
When we handle Social Security disability and veterans disability cases, we must also follow the standards set by each federal agency governing those benefits. For instance, the U.S. Department of Veterans Affairs forbids VA-accredited lawyers from taking gifts for representation before receiving a claim decision, delaying any step of the claim process without a good reason, or misleading a claimant about their rights.
The Social Security Administration requires attorneys to quickly help their clients obtain relevant evidence and respond to the administration’s requests for more information. Lawyers must also make themselves reasonably available for hearings and cannot withdraw from representing a client if it will significantly interrupt the claims process.
State-Specific Ethical Standards
Each state we practice in—Connecticut, Massachusetts, New Hampshire, and Rhode Island—has its own Rules of Professional Conduct with which we must comply. These include rules regarding the attorney-client relationship, our duties as advocates, conflicts of interest, advertising, and communication with clients. We follow all ethics rules to the letter.
Our Communications Policy
Our firm doesn’t just aim to communicate openly and consistently with our clients: It’s written directly into our workplace policy. We require our lawyers to return client phone calls, emails, and texts within 24 hours and keep thorough records of when they receive and respond to communications. They also must regularly call clients to explain important information regarding their cases.
Our communications policy codifies our obligation to keep our clients informed, consult with them about meeting their goals, obtain consent for important decisions, and respond quickly to questions. Our lawyers must also properly explain the attorney-client relationship, what responsibilities each side has, and anything they cannot do in the client’s service.
Our Fee Free Guarantee® and Transparent Pricing
We’re committed to transparent pricing and ensuring access to our services regardless of our clients’ financial situations. With our Fee Free Guarantee®, you won’t pay us anything unless you recover compensation. We charge a 33% contingency fee for all personal injury cases, which will come from any settlement or judgment you receive when your case is resolved.
We’re passionate about giving back to our community and are proud to help military members, first responders, and their families get the representation they deserve. As a token of our appreciation for their services, our police, fire, rescue, and military clients receive a reduced 25% fee rate.
Hear from Our Satisfied Clients
We strive to maximize our clients’ results while keeping them comfortable and stress-free throughout the legal process. Our wish is for every client of our firm to walk away from their case with an experience like those shared in these testimonials:
Rob Levine Law were kind and easy to work with.
They also properly managed an error that occurred within Social Security records quickly, thoroughly, and ethically. I would recommend them to anyone that is filing in California. Thank you, Mr. Levine (and counsel), for your quick response to the issue that occurred!
Bryan B.
Best firm for law services....
Best firm for law services…. Customer service is off the charts & they stay in touch with you though the whole process. Big shout out to Rob Levine & his Law firm family thanks for everything you’ve done for me & my family.
Cidalia de Oliveira
Wow. What a great team of attorneys.
They worked vigorously to get the end results. Thank you, Rob Levine, but especially Wendy Diaz and Ellen. Thank you so much, Danielle.
Rufus S.
Having never done this before, he helped me understand what to do and then updated me so that I could have faith in Rob Levine Law.
I have had the most positive experience while working with Javier Vegas for my Social Security Disability claim. He guided me through each step, and his communication back to me was timely and very prompt. I was given the status from him, and he reassured me along the way.
Roland L.
Julian Lopez has been so on top of my case.
His constant communication and follow-ups make me feel comfortable in my selection of Rob Levine Law as my attorney.
Tamara M.
Ronan was amazing.
The [firm] will try their best to help you! I would recommend them to anyone needing support with their VA claims.
Margo R.