VA Privacy Policy
Table of Contents
Our Commitment to Privacy
Rob Levine Law is committed to protecting the privacy and security of personal information, including information obtained from the U.S. Department of Veterans Affairs. This policy explains how information is collected, used, protected, retained, and deleted.
Information We Collect
We collect only the minimum information necessary to provide legal services.
Information may include:
- Personal information provided by Veterans
- Information retrieved from VA systems after authorization
- Case-related information necessary for representation
VA Authentication
Veterans authenticate directly with VA.gov.
Rob Levine Law:
- Never collects VA usernames or passwords
- Never stores VA credentials
- Receives access only through VA-issued authorization tokens
Use of Information
Information is used only for Veteran-authorized legal representation, including:
- Case intake
- Claim preparation
- Legal representation
- Case management
VA-derived information is not used for marketing, analytics, advertising, or profiling.
Use of De-Identified Data
Rob Levine Law does not sell, license, or commercially monetize anonymized or de-identified data.
Limited aggregated information may be used internally for:
- Operational reporting
- System performance monitoring
- Security monitoring and fraud prevention
Sharing of Information
Information may be shared only:
- With the VA as required for claims processing
- With authorized service providers supporting our systems
- When required by law
Third parties may process information only on behalf of Rob Levine Law and may not use the information for independent purposes.
Security Safeguards
Rob Levine Law maintains safeguards including:
- Encryption in transit and at rest
- Role-based access controls
- Least-privilege access restrictions
- Audit logging
- Security monitoring
- Secure infrastructure protections
Security practices align with:
- Federal information security practices
- NIST 800-53
- NIST 800-171
- HIPAA security safeguards
Veteran Control of Information
Veterans maintain control over their personal information and authorization to access VA-derived data.
Veterans may revoke authorization at any time by contacting Rob Levine Law. Revocation does not affect information that must be retained to comply with legal obligations related to legal representation.
Data Breach Notification
If a breach involving Veteran information occurs, Rob Levine Law will:
- Notify affected individuals without undue delay
- Provide information regarding the breach
- Recommend protective steps
- Comply with applicable breach notification laws
- Cooperate with relevant authorities when required
Data Retention
Information is retained only as long as necessary to:
- Provide legal services
- Meet regulatory and professional obligations
- Maintain legally required records
Examples include:
- State bar requirements
- Legal file retention obligations
- Litigation holds
- Financial recordkeeping laws
Data Deletion Requests
Veterans may request permanent deletion of their information.
To submit a request:
Contact:
Rob Levine Law
help@roblevine.com
Identity verification will be required.
Where legally permitted, Rob Levine Law will permanently delete 100% of the Veteran’s personal data, including VA-derived and non-VA data. Deletion requests will be completed within 45 days.
Business Transfers
If Rob Levine Law undergoes a merger, acquisition, or sale of assets, Veteran information may be transferred as part of that transaction. Users will be notified and may choose to:
- Download their information
- Request secure deletion
- Close their account
Policy Updates
Rob Levine Law may update this policy periodically. When material changes occur, users will be notified via:
- Email notification
- Website notice
- Service communications
Contact
Rob Levine Law
roblevine.com
help@roblevine.com
(800) 862-6434